Shipping & Delivery

Order processing takes 5 business days, after which you will receive a confirmation email from the company.

Vulcain offers free international shipping through a third-party logistics provider.

Customs procedures and protocols may vary depending on your shipping address, and the estimated delivery time does not include customs clearance.

Vulcain covers customs duties for Switzerland and the European Union.
For the United Kingdom and international shipments, customs fees are the responsibility of the customer. We recommend checking with your local authorities or visiting www.simplyduty.com to estimate these costs.

Your parcel is fully protected by Vulcain until it is delivered, and all deliveries require a signature upon receipt.

WILL I HAVE TO PAY INTERNATIONAL TAXES AND DUTIES?

Your order may be subject to import duties and taxes, levied once a shipment reaches your country. In some countries taxes can be raised up to 25%, therefore it is recommended to check with the local authorities before the purchase process or to consult https://www.simplyduty.com/ for an estimate to avoid any confusion. VAT in Switzerland is 8,1%. As mentioned before, the taxes may vary depending on the shipment's destination. Kindly contact your customs office for specific amounts and percentages. 

VULCAIN IS NOT RESPONSIBLE AND HAS NO CONTROL OVER ANY TAXES APPLIED TO YOUR PACKAGE. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country. Please contact your local customs office for further information. Please note that on rare occasions, some custom agents may delay the delivery of some packages.